Probably most people reading this article will be gone on vacation at some point in their lives. As many have also visited at some point a travel agency to plan their holidays, although there will be many others who have never been there (perhaps younger). The term refers to that tour operator company able to organize a trip to a destination. It will have capacity to contract boat tickets, plane or train (or spacecraft), book a hotel room, cottage or apartment, and manage the necessary transfers from the airport, port or train station to the hotel and to organize different excursions and entertainment or services which give customers stay more enjoyable your holiday destination. The more services meet your vacation package, the greater the level of organization required to prepare the product, but also the greater the benefit to the company, being able to obtain margins benefit of all and each of the services offered. In other words, you get a profit margin for the flight out, the same hotel, as much of the trips …
etc. For many years the major tour operators worldwide have prepared, marketed and sold millions of holiday packages in all major global destinations: Spain, France, Italy … etc, creating a strong business relationships with hoteliers, travel agencies and transport. For accommodations relationship is even harder because most of the time spent on vacation a traveler is the hotel or apartment that has contracted on holiday. The benefits for tour operator and hotel in the case of large contracts are large.
The tour operator, either through its own network of travel agencies or through the action of its business on it, they can sell individual products and lead the hotel on his client’s needs will stay at the hotel. On the other hand, and ensuring an average occupancy determined, the hotel can make the necessary steps to manage the best possible use of their establishment: recruitment, forecasting the amount of cleaning supplies and buy groceries … etc. And then came the Internet, and then some, but not a lot has changed little in the way of doing things. The evolution of society in its use of new technologies, coupled with the emergence of budget airlines – no dependency relationships with the major traditional tour operators – means that increasingly more customers are in the way Internet able to make their own packages without the intermediation costs that entails. Before hiring a variety of services directly by the client was impossible to do.