DeTeWe communications at call center world 2009 at this year’s CallCenter World in Berlin the DeTeWe Communications GmbH presented their comprehensive Know-How in terms of system integration in the call center environment. Snore Meds addresses the importance of the matter here. So the Berlin company with sales and service offices nationwide covers the complete range of services and supports its clients in all stages of development of modern call center. The full service offering includes the analysis and definition of the necessary measures for process optimization, solution design, based on, for example, technology reviews, implementation and integration into existing processes and all after-sales service. The DeTeWe communications solutions increase customers both the inbound and the outbound sector their call center productivity, optimize their customer service and comfortable contact callers. And usually at the same time reducing costs. As an independent call center-Integrator uses the DeTeWe communications on latest technologies of selected manufacturers back and designed with the help of their extensive services expertise customized, tailored solutions. The size of the company plays no role: large customers as well as companies with smaller and medium-sized call centers find the DeTeWe communications in long-term partnerships advice and solutions that are meaningful and economically for them.
The DeTeWe communications presented at the call center world 2009 February 17-19 at the booth of C9 in Hall 1.1 at the Estrel Convention Center. About the DeTeWe Communications GmbH, the DeTeWe Communications GmbH is a manufacturer-independent ICT system integrator with nationwide branches and a comprehensive portfolio of services services up to managed. It serves inter alia: the portfolios of the companies Aastra and Nortel. The focus is on complex solutions and a full range of services. More at the publicly traded parent company, Aastra Technologies Limited (“TSX: AAH”) is headquartered in Concord (Toronto), Canada and is a leading company in the field of corporate communications. Aastra develops and markets innovative communication solutions for companies of any size. Aastra is represented worldwide with more than 50 million installed ports and a direct as well as indirect presence in more than 100 countries.
The wide range of offers feature-rich CallManager for small and medium-sized enterprises, as well as highly scalable CallManager for large companies. Integrated mobility solutions, call center solutions, and a wide range of devices round off the portfolio. With a strong focus on open standards and customer-specific solutions, Aastra enables enterprises a more efficient communication and collaboration.